Product Related Questions
What types of bamboo and wood products does Zhengxiang mainly provide?
Zhengxiang specializes in a wide range of bamboo and wood products, including daily necessities, tableware, kitchen supplies, crafts, DIY accessories, and party supplies. Core products cover toothpicks, cotton swabs, bamboo skewers, dental floss, chopsticks, ice cream sticks, round rods, placemats, dinner plates, tissue boxes, coasters, sushi mats, and various party-related bamboo/wooden items.
Are your products safe for food contact (e.g., tableware, chopsticks)?
Absolutely. All food-contact products comply with strict safety and environmental standards. We strictly control the material selection—only high-quality, food-grade bamboo and wood are used, ensuring no harmful substances are released. The products are durable, reusable, and eco-friendly, fully meeting the requirements of safe food contact.
Do you offer customization services for bamboo and wood products?
Yes. With over 20 years of experience in product design and R&D, we provide customized solutions for appearance, size, function, and packaging. Whether it’s for commercial bulk orders or personalized DIY needs, we can tailor products to meet your specific requirements.
Purchase & Cooperation Questions
Is Zhengxiang a direct manufacturer or a distributor? What are the advantages of direct sales?
Zhengxiang is a professional direct manufacturer (Hunan Zhengxiang Bamboo & Wood Products Factory) with its own production base, R&D team, and marketing department. Direct sales advantages include: no middlemen markup, more competitive prices; shorter supply chain, faster delivery; direct communication with the factory for customized needs and after-sales support.
What is the minimum order quantity (MOQ) for your products?
The MOQ varies by product type. For standard products (e.g., toothpicks, bamboo skewers), the MOQ is usually flexible to meet both small-batch and bulk procurement needs. For customized products, the MOQ will be adjusted according to the production process and customization requirements. Please contact our sales team for detailed information.
Do you provide international shipping services (e.g., to Yiwu and overseas markets)?
Yes. We have established cooperative logistics channels covering domestic regions (including Yiwu) and overseas markets. We can provide door-to-door delivery, port-to-port shipping, and other logistics solutions, and assist with customs clearance documents to ensure smooth delivery of goods.
Brand & Quality Assurance Questions
What is Zhengxiang’s brand philosophy and core values?
◆ Brand Vision: To become a respected and sustainable enterprise.
◆ Brand Ideal: To create products that customers love.
◆ Brand Values: Geek spirit (pursuing professional excellence), customer first (prioritizing customer needs), striving for perfection (constantly improving product quality and service).
◆ Brand Ideal: To create products that customers love.
◆ Brand Values: Geek spirit (pursuing professional excellence), customer first (prioritizing customer needs), striving for perfection (constantly improving product quality and service).
Do your products have relevant certifications (e.g., environmental protection, food safety certifications)?
Yes. Our products have obtained relevant national and international certifications (such as food contact safety certification, environmental protection material certification) to ensure compliance with the quality and safety requirements of different markets. We can provide certification documents for inspection upon customer request.
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